At Lilly Research Labs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase from us.

1. Information We Collect

When you interact with our site or place an order, we may collect the following information:

  • Personal Information: Name, address, email, phone number

  • Payment Details: Securely processed via third-party payment gateways

  • Order Information: Products purchased, shipping preferences

  • Usage Data: IP address, browser type, referring URLs, and other analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status and shipping updates

  • Improve website performance and customer experience

  • Comply with legal obligations and prevent fraud

3. Payment Information

All payments are securely processed via third-party services such as Stripe or PayPal. We do not store or have access to your full payment card information.

4. Cookies & Tracking Technologies

We may use cookies and similar tracking tools to enhance site functionality and analyze traffic. You can choose to disable cookies in your browser settings, though some features may not work as intended.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data with trusted partners who help us operate our website and fulfill services (e.g., payment processors, shipping providers).

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data

  • Request corrections or deletion of your information

  • Withdraw consent or object to data processing

To exercise these rights, please contact us at info@lillyresearchlabs.com.

8. Children’s Privacy

Our services are intended for adults engaged in legitimate research. We do not knowingly collect data from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”